'Don't make them run from pillar to post': FM Sitharaman asks income tax dept to work for common people

Union Finance Minister Nirmala Sitharaman on Sunday emphasized the need for the income tax department to streamline its processes, ensuring that ordinary citizens can access government services without unnecessary hurdles. Speaking at a recent event, Sitharaman highlighted the importance of minimizing bureaucratic obstacles, urging officials to adopt a more citizen-centric approach. Her remarks come amid ongoing efforts to make tax compliance more user-friendly and efficient. Sitharaman stressed that the income tax department should focus on simplifying procedures, reducing the need for individuals to navigate complex and time-consuming processes. She underscored the significance of leveraging technology to enhance transparency and accountability, thereby fostering a more trusting relationship between taxpayers and the government. The minister's call aligns with broader governmental initiatives aimed at improving service delivery across various sectors. The finance minister's appeal reflects a growing recognition of the challenges faced by the average taxpayer and the need for reform in public service delivery. By advocating for a more accessible and responsive tax system, Sitharaman aims to alleviate the frustrations commonly experienced by citizens, thereby promoting greater compliance and trust in the system. The government's commitment to these reforms is expected to contribute to a more equitable and efficient financial ecosystem.

— Authored by Next24 Live